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Privacy Policy
This privacy policy defines and informs you of how TAM E-BUSINESS FACTORY uses and protects the information you provide to us, if applicable, when you use this site, accessible from the following URL: https://www.ladysweet-word.com/ (hereinafter referred to as the "Site").
When you visit our site, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some cookies present on your device. Additionally, we collect information when you are on the Site, such as the pages visited, products viewed, and keywords used. We refer to this information as "Device Information."
We collect "Device Information" through the following:
Cookies (for more information: http://www.allaboutcookies.org)
Log files
Web beacons, tags, and pixels.
In general, you can visit the Site without providing any personal information about yourself. However, you are in no way obligated to provide us with this information. Nevertheless, if you refuse, you may not be able to access certain information or services you have requested. In this regard, we may, in some cases, ask you to provide the following (hereinafter referred to as your "Personal Information"):
First and last name
Email address
Phone number
Postal address
Payment information (on e-commerce platforms)
Your purchase history (on e-commerce platforms)
Any specific requests you may send us (primarily for archiving purposes)
By providing this information, you expressly consent to it being processed by TAM E-BUSINESS FACTORY.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended, TAM E-BUSINESS FACTORY informs you of the following points:
Purposes of the processing
TAM E-BUSINESS FACTORY may process your Personal Information:
To provide you with the information or services you have requested (such as ordering a product for sale on our Site or sending our newsletter following your subscription); and/or
To gather information that helps us improve our Site, products, and services (including through the use of cookies); and/or
To contact you regarding various events related to TAM E-BUSINESS FACTORY, including product updates and customer support.
Recipients
We do not sell, and will never sell, your personal information to third parties (including your name, address, email address, or credit card information). We want to earn and maintain your trust, and we believe this is essential in this context.However, we share your data in order to provide you with our services with the following types of companies, as outlined in this paragraph:
Companies responsible for delivering your purchases to you, such as payment providers, warehouses, order preparers, and delivery companies.
Professional service providers such as advertising partners and website hosts who help us run our business, such as Shopify. To learn more about how Shopify uses your personal information.
Credit reporting agencies, law enforcement authorities, and fraud enforcement agencies to help prevent fraud.
Companies approved by you, such as social media networks (if you choose to link your accounts with us). We may provide third parties with aggregated, but anonymous, information and analytics about our customers.
Neither TAM E-BUSINESS FACTORY nor any of its subcontractors will engage in the commercialization of your personal data.
Advertising
We also run online advertisements to keep you informed about our latest updates and help you discover and explore our products.
Like many companies, we target you with banners and advertisements when you visit other websites and applications. We do this through various digital marketing networks and ad exchanges, using different advertising technologies such as web beacons, pixels, tags, cookies, and mobile identifiers. Additionally, we use specific services provided by certain websites and social networks, such as Facebook Custom Audiences.
The banners and advertisements you see will be based on the information we have about you or your previous interactions with the Lady Sweet website.
Retention PeriodYour Personal Information is retained by TAM E-BUSINESS FACTORY until you choose to delete it.Data Protection Rights
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the email address (ladysweetshop@outlook.com).
Right of Access and Data Communication
You have the right to access the Personal Information concerning you. However, due to the obligation of security and confidentiality in processing personal data that TAM E-BUSINESS FACTORY must uphold, your request will be processed provided that you can prove your identity, notably by providing a scanned copy of a valid identification document (if the request is made through our electronic form) or a signed photocopy of your valid identification document (if the request is sent by mail).
We inform you that we are entitled to refuse requests that are manifestly abusive (due to their number, repetitive or systematic nature).
To assist you in your request, particularly if you wish to exercise your right of access via a written request to the postal address mentioned in section 1, you can find a sample letter created by the French Data Protection Authority (CNIL) by clicking on the following link:
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to Data Rectification
Under this right, the legislation allows you to request the correction, updating, restriction, or deletion of any Personal Data concerning you that may be inaccurate, incorrect, incomplete, or outdated.
Additionally, you can define general and specific directives regarding the handling of your personal data after your death. If applicable, the heirs of a deceased individual may request that the death be taken into account and/or that necessary updates be made.
To assist you in this process, whether for yourself or on behalf of a deceased relative, you can submit a written request to the postal address mentioned in Section 1. You may also refer to the model letter provided by the French Data Protection Authority (CNIL) at the following link:
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right to Object
The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the collected data from being used for commercial prospecting purposes.To assist you in this process, particularly if you wish to exercise your right to object through a written request sent to the postal address mentioned in Section 1, you can refer to the model letter provided by the French Data Protection Authority (CNIL) at the following link:
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Response Time
We are committed to responding to your request for access, correction, opposition, or any other additional information within a reasonable time frame, which will not exceed 1 month from the receipt of your request.
If:
You have questions or wish to provide feedback regarding this notice.
You want us to stop using your information.
You want to exercise one or more of your rights as outlined above.
Or if you want to file a complaint.
Feel free to contact our customer service team, who will be happy to assist with your inquiries.
You can contact our Privacy Team by sending an email to ladysweetshop@outlook.com.